Your Customer
Experience is
Our Priority
At Edge Contact Center, our services allow your business to always be there for your customers while reducing expenses. When a customer reaches out, whether it be through a phone call, text, email, or live chat, they’ll get a response.
Customer
Experience
5 Sec
Key Client Average Speed to Answer
98%
Dedicated Client Call Quality Assurance Score
1.9K
Calls Monitored and Scored Monthly
24/7
Advanced Customer Support
We offer affordable solutions to help you retain current customers and get new ones. Our range of services is ideal for improving your brand and growing your business.
Our Affordable
Services
Operation Management
providing our clients with a variety services, resolve their issues, and respond to their complaints by different methods and channels.
IT Services & Solution
Using different systems with high technology to achieve our clients with high performance, and providing them with technology solutions can growth their business.
Human Resource Outsourcing
Our HR team are working to provide the clients with calibers meeting their requirements, Selecting different and best calibers.
Analyzed Reports
Training & Developments
We are training our employees on the customers experience, communication skills and the best technique to present our clients in professional way.
Marketing
Providing our client with different marketing services such as digital marketing, marketing campaigns management, managing voice & Non-voice marketing campaigns, and market surveys.
What Our
Satisfied Clients
Say About Us
If you’ve been searching for outsourced call center solutions, Edge Contect is here to help. We’ll help you expand your contact centers while saving you money along the way.
Customers are trying to reach you when you’re closed
Your team is stretched too thin
You aren’t retaining customers as you should
You have an inconsistent brand voice
There’s been an increase in executive-level complaints
Signs
You Need to Hire an
A Call Center
6 / D / 3, Shukry Abdel Halim Street, Taksim El Aslky, Maadi New, Cairo, Egypt
Ksa Location : 882 Masjid al-Haram road, Alaziziyyah, Mecca, Saudi Arabia.
Egypt Locations
1st Location “ Nasr City”, Cairo.
2nd Location “Maadi”, Cairo.
6 / D / 3, Shukry Abdel Halim Street, Taksim El Aslky, Maadi New, Cairo, Egypt
Ksa Location : 882 Masjid al-Haram road, Alaziziyyah, Mecca, Saudi Arabia.
Egypt Locations
1st Location “ Nasr City”, Cairo.
2nd Location “Maadi”, Cairo.
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